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Things That You Should Know



Ordering Policies
All our food is prepared to order, therefore cancellations are only accepted if made by 4 pm the day before a scheduled weekday delivery and 24 hours in advance for weekend orders. Changes or cancellations must be confirmed by an All Occasions staff member. All catering orders subject to HST and delivery fee. Some minimum orders now in effect, orders under $100 may be subject to increased delivery cost. We will make every attempt to accomodate last minute orders, if possible.

Bowls, plates, napkins, cutlery, etc are supplied based on the amount of food ordered. Extras will be supplied at a nominal charge.

Clients are responsible for all dishes, serving utensils, etc that are delivered with meals. Failure to return may result in additional service charges levied to the client.

Payment
Corporate events : we accept Visa, MasterCard and corporate cheques. We request an advance deposit for large events. Accounts paid by credit card 5 or more days after billing date will be charged a 3% billing surcharge.
Private events : payment is expected at or before time of delivery with cash, cheque or credit card. Large orders require a deposit.

Delivery Fee (within Halifax Proper) - Penninsula Halifax, Bedford, Dartmouth
Corporate weekday delivery $20.00 (may vary depending on volume of orders and location)
Other areas / early morning / weeknight / weekend delivery fee varies with location.
Orders under $100 may be subject to additional delivery fee.
Our policy is to pick up our dishes next day. However, if we are required to go back same day to pick up there may be an additional early pick up fee. Cost to be determined by location, time of day, etc.




Labour / Server / Delivery Fees

  • Drop and Go events that do not require any All Occasions staff are subject to a delivery and pick-up fee.
  • Buffets up to 50 people require 2 All Occasions staff members.
  • Buffets of 50+ require additional staff, depending on guest count.
  • Table service - staffing requirements subject to guest count.
  • Labour is billed at a minimum of $20.00 per chef / food server per hour. Billable hours include travel time, set-up, tear-down and cleanup. We recommend a minimum of 1 hour before an event for set-up and 1 hour after event for clean-up. Labour rates may vary depending on event size, location, season and time. Should we feel a pre-site inspection is required there is a minimum rate of $50 plus HST. Should you require staffing only price will vary depending on requirements.
  • Bar service labour is subject to individual requirements.
  • 15% gratuity is applicable to any/all events requiring All Occasions staff to be on site.
  • A non-refundable deposit of 25% is required to secure booking date. Remainder due at time of event.
  • Minimum guaranteed attendance must be received within 48 hours of event. If attendance falls below the guaranteed number, the client is charged for the guaranteed number.
  • Loss or damage to our equipment is solely the responsibility of the client.
  • Dish, glass, cutlery, tablecloth rentals available upon request. Rental service fee applicable.